CHTMAG.COM Follow us on Facebook and Twitter @CHTtoday EDITORIAL COMMENT AND CONTENTS CLEANING HYGIENE TODAY THIS MONTH... CLEANING HYGIENE TODAY 10 CLEANING HYGIENE TODAY CLEANING HYGIENE TODAY TRAINING 14 Becoming a contract cleaning doesn’t involve any qualifications or skills. CHT looks at why this is a double edged sword and how a lack of training after staff are hired can massively impact quality of service. SPECIALIST CLEANING 18 CHT investigates the costs and impact of graffiti and gum and explains why you need to act quickly to deal with these problems. CLEANING SHOW REVIEW 22 CHT takes a look back at the inaugural Manchester Cleaning show speaking to attendees and exhibitors to gauge their reaction to the event. NEWS AND CLEANING IN BRIEF 04 All the latest news, information and round ups from across the cleaning sector. OPINION 06 Customer satisfaction is always a priority for facilities managers. Ed Borrini, target market leader for office buildings at Kimberly-Clark Professional, advises on best practice when it comes to washrooms. OPINION 26 CHT hears from the Barbour Index about exactly what manager’s need to know about the risks in the cleaning and hygiene industry, and how they go about managing these risks. In the next edition of CHT we will investigate whether it really is possible to conduct an entirely chemical free clean. Then we will hear from SCA Torc about maintining standards in the world of hotels and leisure before Truvox go into detail about floorcare. Finally we examine the role of cleaning and hygiene in preventing infections and If you have any news related to the cleaning industry, please contact our assistant editor Sarah O’Beirne... sarah.obeirne@kpmmedia.co.uk keeping people healthy. EDITORIAL Editor - Charlie Kortens charlie.kortens@kpmmedia.co.uk Mob: 07867 418830 Tel: 01322 476817 Assistant Editor – Sarah O’Beirne sarah.obeirne@kpmmedia.co.uk Tel: 01322 476815 ACCOUNTS Trish Boakes accounts@kpmmedia.co.uk Tel: 01322 476814 PRODUCTION Director – Warren Knight warren.knight@kpmmedia.co.uk Tel: 01322 476818 Designer – Warren Gibb warreng@thecgl.co.uk Tel: 01293 773221 GROUP MD Nigel Copp Nigel.copp@kpmmedia.co.uk Tel: 01322 662289 SALES Sales Manager – Danny Grange danny.grange@kpmmedia.co.uk Mob: 07867 418994 Tel: 01322 476811 Sales Assistant – Gino Leroy gino.leroy@kpmmedia.co.uk Tel: 01322 476819 PUBLISHER kpm media – Unit 5, Gateway 20/25 Trading Estate, London Road, Swanley, Kent. BR8 8GA Tel: 01322 662289 © Copyright 2016 kpm media ISSN 2397-3706 The publisher does not necessarily agree with the views and opinions expressed by contributors. No material may be reproduced in part or whole without written permission from the editor. Editorial contributions are accepted on an all-rights basis only. Letters to the editor may be published in their entirety or in edited form and remain the property of kpm media. While due care is taken to ensure the accuracy of information contained in this magazine, the publishers cannot be held responsible for any errors in editorial articles or advertisements. FEATURES BCC INTERVIEW 10 In the wake of the recent Manchester Cleaning Show CHT sits down with Simon Hollingbery, chairman of the British Cleaning Council to find out how he feels about all the issues facing the industry. REGULARS 06 18 22 Next Month 14 RE V IE W APRIL 2016 3 CLEANING HYGIENE TODAY
Cleaning Hygiene Today April 2016
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